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The PSSUQ (Post-Study System Usability Questionnaire is a 16-item standardized questionnaire. It is widely used to measure users’ perceived satisfaction of a website, software, system or product at the end of a study. PSSUQ originated from an internal IBM project … Read More
Before we start comparing post-study usability questionnaires, it is important to understand what is usability. Usability is defined as “the effectiveness, efficiency, and satisfaction with which specified users achieve specified goals in particular environments.
The 4 commonly used questionnaires … Read More
Any forms of qualitative research involving users such as usability testing, focus group discussion or in-depth interview will require you to set up research lab. A well-prepared research lab will ensure a smooth process during the research. Moreover, it will … Read More
Usability testing is a user-centered approach to evaluate a digital presence by testing it on users. The ultimate goal is to identify any usability and design issues. In usability testing, researchers will create a real situation or scenario and guide … Read More
The System Usability Scale (SUS) is undoubtedly the most frequently used questionnaire to measure usability. It was created by John Brooke in 1986. In UX, SUS is always used in an online survey or after each usability testing… Read More
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