We’ve delivered quality UX insight, experience design and strategy to clients across the globe since 2000. With offices in Edinburgh, London and Dubai, we help global clients provide outstanding customer experiences.
We are a consultancy dedicated to improving the customer experience of our clients’ products and services, ensuring that they meet the needs of the target audiences in a way that is both usable and compelling.
We create bespoke solutions based on our clients’ needs by applying services including consultancy, usability testing, user needs research, experience design, information architecture development, evaluation and training. A great user experience should be delivered through robust research into the users, how they behave and what they need.
Our user experience services include Customer experience strategy, User experience design, User experience training, User research & insights, Visual design, Eye tracking, Information architecture, Mobile Usability, Usability testing and Web accessibility.
We provide in-house and public training courses, and we also provide the accredited international qualification for UX professionals – the CPUX.
Our clients include Vodafone, Emirates Airline, Jumeirah, Hotels.com, Stagecoach, Royal Bank of Scotland, Standard Life, Lloyds Banking Group, DC Thomson, Scottish Government, HMRC, Visit Scotland, Sky, Maersk and many other leading companies and organisations.