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UX Research Manager

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As UX Research Manager you will lead a team of researchers that focus on one or more product areas. You will be empowered to create a strategy that enables your team to guide user centered thinking. You will support your team in delivering research insights that are high quality and designed to influence decision making for design, product, and business strategy. Part of your charter will be to hire and develop skilled research team members.

Our ideal candidate is an expert research leader with a track record of hiring and developing diverse, dynamic and excellent teams. We are looking for a leader with strong business and product competence, a talent for storytelling, and ability to work well with cross functional partners.




  • Define a strategy for your team that aligns with the vision of the broader RAD (Research, Analytics and Design) org
  • Grow and develop a research team that supports design, product and technology teams.
  • Create a sense of belonging and community for your team & contribute to development of the broader research community.
  • Collaborate with research and design leadership to inform, build, and scale programs that keep the user at the center of key initiatives.
  • Lead a team of research ICs and support them in delivering high quality and impactful user research insights.
  • Consider factors beyond your immediate team to innovate, take appropriate risks, and balance short, medium, and long-term needs.
  • Be a role model for inclusive behaviors and build a diverse organization that values, respects and taps into different backgrounds and perspectives.



Basic Qualifications

  • 7+ years of experience in technology as a UX research practitioner or leader.
  • 4+ years directly hiring, leading, mentoring and developing full-time researchers.
  • Bachelor’s degree or equivalent experience conducting UX research with meaningful business impact.
  • Master’s degree or PhD preferred.


Other Qualifications

  • Experience conducting or leading research in enterprise software and/or FINTech
  • Experience creating, setting, and leading research strategy that aligns with business priorities.
  • Track record of translating research into business impact
  • Experience working with a variety of cross-functional peers and partners including designers, product managers, engineers, etc.
  • Effective communication skills with experience presenting to diverse audiences.
  • Comfort in engaging with senior executives and sales teams.
  • A flexible and effective influencing style.
  • Ability to establish and meet bold timelines.
  • Open to Flex-hybrid reporting with 50% onsite at our Boulder office


To apply for this job please visit workday.wd5.myworkdayjobs.com.

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