Website UniofOxford University of Oxford
As the user researcher, you will be expected to work with stakeholders across the University. You will act as a research advisor to project owners who want to understand their audiences better. You will also be responsible for creating and maintaining a repository of research on different University audiences that teams can access as needed and also be responsible for obtaining a suitable set of user research tools that can be used by anyone at the University and provide training on how to use them.
Responsibilities
- Drawing out ideas from others; encouraging others to contribute new ideas, including external stakeholders
- Champion the value of user research, advocating for and educating stakeholders on the importance of research in informing design decisions and driving organisational success
- Building user centred practices within teams
- Using user centred design practices, and solid research processes that involve users and stakeholders throughout
- Ensuring users are considered at every phase of the product development process
- Helping teams to understand the diversity of users and support them in design and delivering accessible services that work for all users
- Identifying gaps where data is needed and working with teams to fill them
- Regularly testing design work with users in partnership with UX Consultant
- Iterating work based on testing and data analysis
- Communicating actionable insights in creative and compelling ways
- Ensure ethical and responsible management of user data in research activities (e.g. privacy, consent, data security)
- Taking ownership of own development and career
Requirements
- Proven experience of planning and leading user research sessions to gather insights and requirements
- Experience of planning and implementing research strategies and effectively communicating them to a diverse range of stakeholders
- A solid grasp of accessibility norms and legislation, including the implications of the 2018 public sector regulations for the University
