Website RobinhoodApp Robinhood Markets, Inc.
We are seeking a Staff Growth Researcher to join our team. You will partner with horizontal leadership across pillars and functions to identify growth opportunities throughout the customer journey and help strategize and define how Robinhood brings new customers to the platform. The ideal candidate thrives in a fast-paced environment, loves collaboration, and is curious and flexible. We often have one- to two-week turnarounds, which requires critical and creative thinking to move fast while maintaining rigor (and not burning out).
The role is located in the following office locations (Menlo Park, CA; New York, NY; or Bellevue, WA) which will align with our in-office working environment.
Responsibilities
- Proactively and independently identify high-impact questions from a product or business perspective
- Answer research questions with a strong blend of qualitative and quantitative methods, building upon and synthesizing with all kinds of prior data and knowledge
- Analyze the growth funnel and results across experiments to identify and investigate core barriers and strategic opportunities along the journey
- Represent the voice of the user throughout the development process, working closely with PMs, data scientists, designers, engineers, marketing strategists, researchers, and leadership
- Clearly communicate your rich research insights, translating into strategic and tactical impact
- Collaborate and partner across our outstanding Research community
Qualification & Experience
- 6-8+ years of quantitative or qualitative experience; primarily spent in industry (though some academic work is also acceptable)
- Experience with product growth models and methods
- Appetite and ability to move very quickly, while still maintaining rigor and quality of impact
- Bachelors Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
- Record of applying your research skills to create product and business impact
- Strong work ethic, excellent organization and communication skills (for storytelling and stakeholder jams)
- Love and care for your craft
