UI UX Job Search & Job Opportunities

Lead User Experience Designer

As the Lead User Experience Designer, you must possess a passion for using technology to solve problems for people. You will be encouraged to act as a domain expert on customer behavior on websites in general and on travel websites in particular. You must understand the full customer experience and be the ‘Voice of the Customer” throughout the organization and ensure it is heard in all decision-making processes that impact the customer – help build and sustain a customer-centric culture. You are the lynchpin for change, bridging gaps, and innovation for our users.

 

Responsibilities

 

Research

  • Work with the UX researcher to identify users’ needs and understand how users consume and navigate content
  • Analyze data and qualitative feedback into concrete next steps
  • Collaborate with research and testing to identify learning opportunities

 

 

Design

  • Develop user-centered designs considering customer feedback, personas, user research, technical constraints or opportunities, and business needs
  • Deploy a variety of practices to efficiently yet effectively build designs
  • Leverage proven patterns to improve and optimize products – Establish and shape Fractal components in collaboration with UI Design
  • Design accessible features
  • Ensure coherence and consistency of features and functions across the overall journey, in and outside of your focus area
  • Collaborate with UI designers to implement attractive designs
  • Communicate design ideas and prototypes clearly and persuasively to a variety of audiences

Lead

  • May independently coordinate, lead or manage small /non-complex projects, or independently perform segments of larger projects.

Strategy

  • Contribute to the product strategy and roadmap
  • Facilitate workshops (journey mapping, problem-statement, etc)
  • Contribute to user story evolution to ensure the experience expectations are clear
  • Collaborate with pod team members and business partners to develop a core understanding of user personas
  • Keep tabs on competitor products and industry trends

 

 

Requirements

  • Superb communication, presentation, storytelling, interpersonal, and analytical skills
  • Solid understanding of current and emerging technologies
  • Commitment to learning and expanding professional and technical knowledge

 

Experience

  • Seven (7) years of experience as a user experience designer, product designer, digital designer, or similar role
  • Experience with web and mobile platforms
  • Experience with common design tools such as Figma, Sketch, Adobe Creative Suite, etc.
  • Understanding of accessibility standards

 

Qualifications

  • Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
  • An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
  • Experience working with third-party partners and loyalty programs
  • Experience working with remote teams
  • Experience in an Agile/Scrum environment

 

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