As a Product Designer, you’ll spend most of your time trying to simplify very complex products and ideas. It may be an uphill battle, but it’s worth it. If you succeed, your designs will be experienced by millions and solve real-life problems. We say that, if you can work in a bank, you can work anywhere. Don’t worry, we’re a nice bunch of people. Around here, we go out of our way to help one another.
Responsibilities
- You’ll spend time with team and product owners. Together you’ll try to understand the business goals of your project and, more often than not, meet the stakeholders to redefine the problem statement. You’ll uncover pain points and translate insights into tangible designs that address customer needs.
- Once you know where you’re going, it’s time to tackle the behemoth tech systems and legal restrictions of a bank. Your product owners will become your best friend. You’ll message the tech lead more than your parents. You’ll get a crash course in finance law.
- We do respect the privacy of people with headphones-on, trying to avoid eye contact. So you’ll have the time to actually produce work you’re proud of.
- We want to hire people who have opinions, believe in their ideas and are willing to fight for them. But we also want people who can recognise when a better argument or solution is put before them. All of us participate in user testing, and so will you.
- Like we said, producing good work is not good enough if it doesn’t get built. We love you, Dribble/Behance. It’s not you, it’s us. You will meet stakeholders from different departments and articulate your ideas so clearly that you’ll become an honorary Toastmaster.
- To prepare for those meetings you’ll need to check the latest relevant data.
- Before you know it, it will be Friday and time for team dinner, drinks or Creative Day (we do something fun and creative together once a month).
Experience
- You can navigate ambiguity and turn them into opportunities.
- You have strong design sense and continuously improve your craft to become a world-class designer.
- You have 5-8 years of working in a corporate environment with good understanding of the SME/Corporate industries.
- You have experience engaging different stakeholders from different units.
- You can brainstorm the next big thing one moment and still tweak pixels right before launch.
- You have the ability to prioritise (you don’t focus on illustrations if the UX looks like a love child between Frankenstein and Krusty the Clown).
- You work smart independently and are ready to improve processes with a growth mindset.
- You are tenacious and constantly challenge status quo.
- You have enough curiosity to stay savvy about industry and UX trends.
- You have confidence in your ideas and the ability to communicate them clearly.
- You follow through—when built, your designs actually look and work like they should. You monitor products after launch and are ready to suggest improvements.
- You have a burning desire to make things better and don’t accept non-answers like “that’s just the way it has always been”.
- Experience in solving complex problems and the storytelling to make the solution real.
- Mastery with all design, presentation and video tools/software so that shaping ideas is effortless.
- Experience in running workshops for design sprints with cross functional teams
- Experience in running user research like user interviews to synthesising findings so you can extract meaningful insights and patterns for your design solutions
Bonus points
- You actively contribute to the UX community
- You’re kind of a behavioural science geek
- You have personal pet projects you work on for fun in your free time
To apply for this job please visit dbs.taleo.net.
