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UX Designer – Amadeus Creation Platform

Full Time
Madrid, Spain
Posted on November 22, 2023
Applications have closed

The Amadeus Creation Platform is the driving force behind the next-generation travel ecosystem.

It acts as a catalyst for innovation, facilitates the expansion of business value, and promotes increased process efficiency. It does so by connecting customers, travellers, partners, and suppliers with an array of solutions, capabilities, intelligence, and content – all key components for powering the traveller-centric journeys of the future.

By joining our department, you’ll not only be part of a pioneering Amadeus 4.0 project, but you’ll also become a valued member of a supportive team. We wholeheartedly embrace collaboration, nurture individual growth, and promote mutual learning. We are excited and looking forward to having you as a valuable addition to our team!

Responsibilities

Common Accountabilities

Has working experience and advanced and specialized technical/functional knowledge in user experience (UX Design and UX Research). Understands how user experience contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
Influences decisions related to user experience, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
Works independently within the plan dictated by the manager, with some guidance on most complex situations.
is proactive and able to give and receive feedback (we need you to challenge and share ideas)

Specific Accountabilities

User Experience and User Interface Strategy for the Amadeus Creation Platform:
Work with cross-functional teams (developers, UX, PO, QA, Business Analyst, …) to translate business requirements and product vision into user flows, wireframes and prototypes that lead to intuitive user experiences, following visual guidelines and brand recommendations.
Conduct user research and testing activities (interviews, focus groups, web data analysis) to understand customer needs and improve UX. Develop user personas, customer journeys and interaction flows.
Work closely with development teams to make sure design implementation meets the expected experience.
Conduct benchmark analysis and research on developer websites and identify trends and best practices to provide recommendations.
Work closely with User Experience Researchers and other designers to make recommendations and propose improvements.
Design and facilitate workshops.

Visual Design

Follow the visual identity evolution for Amadeus Creation Platform to create unique and engaging designs that resonate with the innovation ecosystem. Develop and maintain style guides.
Design the program marketing and communication materials, such as email templates, banners, infographics, video storyboards, flyers, roll-ups, stationery, etc. Deliver original graphic content adapted to specific marketing campaigns.
Ensure a consistent look and feel across all program materials online and offline.
Ensure consistency as well with the Amadeus brand guidelines.
Provide graphic solutions (like illustrations or treated images) to support digital marketing and communication activities.
Design or adapt the program’s visual identity to be used in different types of merchandise, aiming at providing original goodies to the program users.

Ensure a good synergy within the teams

We are looking for a team player who interacts closely with a lot of different profiles in our team to co-design the solution and the experiments needed to improve the whole user experience of our product.
Communicate actionable findings.
Evangelize UX practices and help make UX a standard process.
Work in an Agile framework (SAFe) & methodologies.
Exchange and meet with UX specialists within our department (and beyond) to exchange on problems.
Participate in our UX community by sharing your experiences and getting help and support.