UI UX Job Search & Job Opportunities

Sr UX Research Manager – Digital & Delivery

Website 7eleven 7 Eleven

We are looking for a seasoned professional to lead our UX Research team who can embody our vision of fostering collaborative partnerships, achieving excellence in research methodologies, encouraging continuous learning and growth, and empowering user-centric design through data-informed decision-making.



Key Responsibilities and Duties

  • Lead research efforts from initial exploration to post-launch analysis, collaborating with product managers and engineers to integrate findings into the product lifecycle.
  • Mentor and lead the UX research team, promoting a culture of excellence and collaboration and organizing regular training and workshops to update their skills with current UX research trends.
  • Deliver impactful insights that inform both strategic and tactical product and design decisions.
  • Champion a learning-oriented environment, encouraging feedback and professional growth among team members.
  • Innovate and refine UX research methodologies, integrating approaches like competitive benchmarking, heuristic analysis, and think-aloud usability testing.
  • Collaborating closely with stakeholders ensures alignment between user needs, expectations, and product visions and goals.



Qualifications and Skills

  • The ideal candidate should have a minimum of 10 years of experience in UX research, with a proven track record in integrating user research into product designs.
  • The candidate must possess at least four years of management experience and showcase leadership, mentoring, and career development abilities for UX researchers.
  • The individual possesses proficiency in quantitative and qualitative research methods, has a strong understanding of statistical experimental design, and is familiar with techniques such as conjoint analysis, Kano model analysis, and other statistical analysis methods.
  • A strong dedication to designing with user needs in mind while also understanding the goals of both the customer and the team.
  • The individual possesses strong communication and leadership skills, adept at guiding team growth and fostering effective cross-departmental collaboration.
  • We prefer candidates with a degree in Human Factors, HCI, Experimental Psychology, Information Science, or Computer Science, but we will also consider equivalent experience.
  • Industry-standard qualifications or certifications in UX Research are a plus, as is experience with the Lean UX framework and working in a Retail/e-commerce environment.


To apply for this job please visit careers.7-eleven.com.

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