Experience Design 2020 will not only explore the anatomy of an experience, but the tactical design requirements to include advanced analytics, AI/ Machine Learning and ethnographic research. No longer tied solely to UX design, Experience Design 2020 will push to explore the boundaries of what an experience really means and how to use design to impact the end result.
In 2020, there will be speakers from Wells Fargo, Citi, Fannie Mae, Visa, Google and more.
Day 1 – February 24, 2020: Pre Conference Day Workshops and Design Sprints
Day 2 – February 25, 2020: Conference
Day 3 – February 26, 2020: Conference
Experience Design 2020 is organized by Customer Management Practice. We enable better navigation of the continually changing customer management sector by keeping you informed on the latest industry trends, drivers, and evolving initiatives through our extensive market research, reporting, and unparalleled events.
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