At Viget, UX Researchers produce compelling insights and recommendations that result from rigorous analysis. Their findings improve clients’ products and users’ experiences. The ideal candidate embraces a mixed-methods mindset and is excited to work as part of collaborative, multidisciplinary teams to shape digital products and experiences.
Responsibilities
- Collaborate closely with client stakeholders and cross-discipline project teams, helping them use research insights to make effective decisions.
- Design and execute research studies integrating qualitative and quantitative methods such as interviews, observation, usability testing, surveys, and behavioral data analysis.
- Conduct research at different stages of the design process — from leading initial product discovery to validating design solutions.
- Clean and analyze data from analytics tools, clickstream tools, and user surveys. Use tools and programming languages (e.g., R, Python) for data manipulation and statistical analysis as needed.
- Synthesize findings and articulate insights in a compelling and actionable way. You will not only share what the data says, but what it means for the project and how it should influence the strategy.
- Influence the work of disciplines like product design, UX strategy, and development. You will help your teammates leverage your insights by actively participating in and contributing to the creative process.
- Work flexibly and efficiently, exercising a balance between research rigor and speed.
- Consistently meet deadlines and be considerate of clients’ project budgets and timelines.
- Take pride in listening, communicating, and collaborating exceptionally well.
Typical Week at Work
- Work with clients to define research questions and goals for an upcoming study.
- Analyze behavioral data to understand how users interact with an ecommerce site.
- Conduct generative user interviews with small business owners as part of a discovery effort.
- Collaborate with teammates to generate strategic product recommendations.
Experience
- Have an online portfolio featuring example work that illustrates how you approach the research process.
- Have a degree, certification, or equivalent work experience showing aptitude with UX research.
- Be neither particularly junior nor senior in their career.
- Have worked in a context, on projects, and with teams that align closely with the environment at Viget.
