Website scb_thailand Siam Commercial Bank
SCB is seeking a UX Writer to join us. In this role, you will help SCB design new products. You’ll work with a multidisciplinary team of designers and experts to create solutions exist in the digital and physical realms. As an UX Writer at SCB, you’ll be a hands-on copywriting expert, ensuring we craft delightful copy for our products that is in line with our tone of voice whilst helping customer with their information needs.
Job Highlights
- Arts,Journalism and Mass Communication
- 2-3 years in journalism, UX marketing or creative
- Demonstrable body of work showcases
Job Description
- Write and edit copy primarily for apps, web pages and other digital or physical touchpoints
- Identify the most simple, user-friendly, understandable and fresh ways to communicate complex content
- Demonstrate a deep understanding and empathy for our end customer: whom are you writing for, what are their needs, painpoints, and moments of joy
- Tailor the content and style of each writing assignments according to their purpose – whether they are intended to inform usage or sell a product
- Work and contribute to content strategy and copy styleguide, as well as helping define the tone of voice in which we communicate to customers
- Work closely with UX, PO, Digital Business and Marketing teams to review the impact your work has created
- Provide insightful leadership when it comes to content strategy across SCB channels and products
- Help identify ways to improve the way of collaborating together with cross functional team members in order to be able to respond to feedback timely and effectively.
Qualification
- Bachelor in Arts, Journalism and Mass Communications, Language, Liberal arts or related Fields
- At least 3 years in journalism, marketing or creative writing
- Demonstrable body of work showcased in a portfolio with commercial based projects
- Possess a passion for creating intuitive, delightful and helpful guidance to users through effective copywriting
- Past experience in writing technical or financial content for mass audience would be beneficial but not required
- Able to communicate and present effectively, providing clear rationale
- Analyze and respond to partners in a timely manner in order to support ongoing project work
- A strong work ethic and a passion for crafting elegant and effective copy
- Keen to seek out opportunities for self-development
- Establish relationships and liaise with key stakeholders throughout the project lifecycle.
- A demonstrable curiosity and thirst for understanding customers and solving challenging business problems
- Good written and spoken English and Thai.
