From script to screen, the Netflix Studio is revolutionizing how content is created and distributed. The Studio Insights team’s mission is to create a competitive advantage for Netflix by delivering research and insights that guide product and operational innovation for the biggest studio on the planet. This role will partner with business leaders, cross-functional product teams, and global creative talent inside and outside Netflix to power the technology suite that allows us to plan, schedule, produce, localize, promote, and launch our expanding slate of Netflix content types and formats.
This job sits at the intersection of enterprise technology and the member experience. Because our products and services touch creators and consumers, we are seeking a researcher who can fluidly move between both worlds and manage a portfolio of enterprise and consumer research, blending art and science in a creative environment.
Responsibilities
- Partner with cross-functional teams (including Business Stakeholders, Design, Product Management, Engineers, and Data Scientists) to develop, lead, execute, and socialize a roadmap of high-impact research initiatives (both product/UX and strategic business research) that span many domains.
- Ability to respond to changing needs across the business to identify and prioritize impactful opportunities in an environment where balancing rigor with velocity is paramount.
- Get deep into the technical workflows of complex enterprise products and workflow ecosystems.
- Engage internal and external partners worldwide to uncover pain points and unmet needs from members and creators and translate them into actionable business recommendations.
- Thoughtfully evangelize the role of research with stakeholders who may be new to the function.
- Cut through competing perspectives and approaches to tell powerful, objective insights and stories that can land across diverse technical and non-technical audiences.
- Identify opportunities to establish new points of view and capabilities that evolve our enterprise research function.
Experience
- Demonstrable experience leading both qualitative & quantitative research supporting product development and business strategy (a strong survey science toolkit is a plus!).
- Experience working with global stakeholders and technical audiences.
- Effective verbal and written communication to distill complex multi-method research reports into compelling and actionable insights.
- Strong analytical skills and the ability to triangulate data and insights from multiple sources.
- Experience in or passion for building products and services for creatives.
- Ability to frequently travel to Los Angeles/Los Gatos to meet with stakeholders and openness to international travel as needed.
- An advanced degree in psychology, social sciences, or a related field is preferred, but not required.
To apply for this job please visit explore.jobs.netflix.net.
