UI UX Job Search & Job Opportunities

Group Creative Director, Product Design

Full Time
Seattle, Washington, United States
Posted on October 23, 2021
Applications have closed

Deloitte Studios is a full-service creative agency within Deloitte Digital. A newly formed group that brings together our Digital Experience capabilities and our Advertising/Marketing teams into new kind of Creative agency. An agency that, coupled with the power of Deloitte Digital, combines creativity and technology to elevate the human experience in new ways. We are a collection of artists, analysts, strategists, engineers, writers, makers, business-builders, designers, and dreamers with offices in Chicago, Denver, Los Angeles, New York, San Francisco, and Seattle. We work alongside broader Deloitte to create brand momentum, bringing people closer to the things they care about and driving businesses forward.

We are seeking a Group Creative/Experience Director who is passionate about strengthening the relationship between users/customers and the brands that serve them, and is eager to help grow a new blended studio/agency model within Deloitte that brings strategy, marketing, advertising, and digital experiences to elevate the human experience.

Work you’ll do

Lead the design for multiple future-forward digital experiences for demanding, world-class clients
Lead and collaborate closely with teams of product managers, designers, engineers, and QA to ensure a high-quality experience while delivering a high-quality engagement with our clients
Bring user-centered design (UCD) processes and methods to digital solutions from concept to launch
Own the strategic planning for digital experience / product design projects throughout the entire digital experience lifecycle—from initial positioning and exploration, to design and build, and through launch and enhancements
Work with CDs, ACDs, and Sr. Designers to deliver wireframes, user stories, user journeys, and mockups and prototypes optimized for a wide range of devices and interfaces at the highest quality possible
Work with the broader account team and other project leads (like enablement technology teams, marketing teams, etc.) to we are meeting cross-program milestones and dependencies
Help the team plan and run effective client workshops and client stakeholder meetings
Clearly articulate and defend your team’s design decisions in front of the broader account team and clients
Identify and execute on the best methods for user research and testing within client constraints to secure intended outcomes with our clients
Facilitate effective decision-making with clients
Monitor and have knowledge of wider industry UX trends and relevant technology trends
Grow and refine the studio’s creative capabilities and skillsets

The team

The Deloitte Studios Team

Within our group, we create content, communications, and experiences that engage and inspire our clients’ customers to act. We implement and operate the technology platforms that enable personalized content, commerce and user-centric experiences. And, in doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations – all built to drive growth.

Our AM&C offering serves our clients through the following types of work:

Advertising campaign ideation, development and execution
Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video
eCommerce strategy, implementation and operations
Marketing Content and digital asset management solutions
Marketing Technology and Advertising Technology solutions
Marketing analytics implementation and operations
Acquisition and engagement campaign ideation, development and execution
Agile based, design-thinking, user-centric, empirical projects that accelerate results

Required Qualifications

10+ in a creative leadership role (with at least 3+ of those years in a digital agency environment)
4+ leading cross-functional teams within an agency and counseling junior staff
4+ in a client-facing role managing creative experience projects
A strong portfolio that demonstrates your experience, storytelling and design presentation skills
Demonstrated experience in business development process, planning for, and delivering complex digital experience projects
Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations
Experience in UX research, including planning, designing and facilitating user sessions and client workshops, analyzing findings and articulating results
Experience in UX design, including information architecture, user and screen flows, conceptual and detailed wireframing and prototyping
Experience with modern design tools like Sketch, Figma, Axure, Principle, Framer, InVision, etc.
Ability to inspire people and work in a highly collaborative, team-based environment
Experience with Agile, Design Sprints and Systems Design
A clear passion and enthusiasm for learning and pursuing your expertise, constantly challenging the definition of what makes good user experience
Strong written and verbal communication skills
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to travel up to 30% (While 30% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)